RentCafe PHA
HAP now uses RentCafe PHA to accept online applications for housing. Once your application has been accepted, you can also use this site to update information on your application.
Applicants will be placed on the waiting list according to the date and time of their application and their unit size based on family composition. We no longer use a preference system. Once an applicant nears the top of the waiting list, they will be contacted by our intake specialist to complete an intake packet. The intake packet will request additional information, such as verification of any income sources, and landlord references. Once the intake packet is completed, applicants are screened, and final eligibility is determined.
The Housing Authority recently moved from site-based waiting lists to a single community wide waiting list. Once you reach the top of the waiting list, you will be offered the first available unit that meets the family’s needs. If that unit is refused, applicants will be offered a second unit at the next available site with a unit that meets the family’s needs. If the second unit is refused, the applicant will be removed from the waiting list and may reapply after 6 months.
Pets are allowed in our units but MUST be pre-approved by HAP with a pet deposit paid before being brought into the unit. Some restrictions apply per the Pet Policy.
It is critical to update your contact information in writing when you have changes. Failure to update contact information could result in removal from the waiting list if we are unable to contact you.
Applicants who apply online will receive communication from us via email. It is important that you check your email often to ensure you don't miss communication from us. Emails will typically come from cdr@yardi.com.
I am a NEW APPLICANT
I am a new applicant who has not applied for housing or lived at HAP since 2009. Click HERE then select the "Register Now" link then select the "I do NOT have a registration code" button to create your account and begin the application process.
I am an EXISTING APPLICANT
I am an existing applicant currently on a waiting list but I do not have an online login. Click HERE then select the "Register Now" link then select the "I have a registration code" button. Enter your HAP issued registration code and begin the registration process. Please call 270-450-4210 to receive your registration code.
I need a registration code
I am an existing or previous applicant who has applied with HAP anytime from 2009 to current and I need a registration code. Please call our Occupancy Specialist at 270-450-4210.
I want to LOGIN
If you have already registered for RentCafe PHA and you want to login to apply or update your application, please click HERE then enter your login information.